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Catnap

Made for boutique cat hotels

A calmer day for your cat hotel.

Bookings, daily care & owner updates. Together in one place.

14-day free trial. No card needed to start.

A cream cat fast asleep, curled up in a plush lavender bed

Made for boutique cat hotels

Catnap is built for small, hands-on teams that look after other people's cats. One shared source of truth for the front desk, the care staff and the owners.

  • Front desk

    Bookings, check-in and check-out, deposits, invoices and payments, from a calendar that shows every suite at a glance.

  • Care staff

    A checklist for each suite on their phone: meals, medication, photos and notes, even when the Wi-Fi drops.

  • Cat owners

    Photos, a daily log and a clear invoice they can settle at the desk. Fewer "how is she doing?" messages for your team.

Everything the day needs, in one place

Bookings

Every suite and every stay on one calendar

See who is arriving, who is in house and which suites are free, then book the next stay without leaving the page.

  • A calendar timeline across all your suites, by fortnight or month
  • Conflict detection flags overlapping stays before a suite is double-booked
  • Deposits and invoices are created for you, with a clear balance at check-out
The Catnap booking calendar: a timeline of suites and stays across two weeks, with today highlighted.

Daily care

A checklist for every cat, in every pocket

Care staff open the app on their phone and see exactly what each cat needs today. The front desk sees it get done.

  • A care checklist per suite, generated from each cat’s meals, medication and add-ons
  • Medication reminders, so a dose due soon is never a surprise
  • Report incidents on the spot and hand over each shift with what needs attention
  • Works offline: ticks are saved on the phone and sync when the connection returns
The Catnap care app on a phone: a suite's checklist with meals and medication to tick off.

Owner updates

Owners see how their cat is doing

Owners get their own simple page on their phone. Nothing to install, just their cat’s stay.

  • Photos and a daily log of meals, medication and play
  • A clear invoice with the deposit already counted, paid at the desk (online payment is coming soon)
  • Questions go to your team in one thread, not scattered across messages
The owner's page on a phone: a cat's stay with today's photo update.

How it works

  1. Step 1: Set up your suites

    Add your suites, rates and care templates.

  2. Step 2: Take bookings

    Book stays at the desk or from the calendar. Deposits and invoices follow.

  3. Step 3: Care staff tick tasks

    Each carer works through their suites’ checklists on their phone.

  4. Step 4: Owners see updates

    Photos and the daily log reach owners while their cat is with you.

Plans that grow with your hotel

Every plan starts with a 14-day free trial. Pick the size that fits your hotel today and change it later.

Starter

$24.17/ month

$290 billed yearly

For a single small hotel

  • Up to 10 suites
  • 3 staff seats
  • Owner portal
  • Care app
  • Online payments (coming soon)
  • Reports (not included)
  • Audit log (not included)
  • Data export (not included)
  • Priority support (not included)
Start 14-day free trial
ProMost popular

$65.83/ month

$790 billed yearly

For a busy boutique hotel

  • Up to 30 suites
  • 10 staff seats
  • Owner portal
  • Care app
  • Online payments (coming soon)
  • Reports
  • Audit log
  • Data export
  • Priority support (not included)
Start 14-day free trial
Business

$165.83/ month

$1,990 billed yearly

For groups and large hotels

  • Unlimited suites
  • Unlimited staff seats
  • Owner portal
  • Care app
  • Online payments (coming soon)
  • Reports
  • Audit log
  • Data export
  • Priority support
Start 14-day free trial

Prices in US dollars. See the full plan comparison.

Questions, answered plainly

Is there a free trial?
Yes. Every plan starts with a 14-day free trial and you don't need a card to begin. When the trial ends without a plan, Catnap becomes read-only until you choose one. Nothing is deleted, and cats still in house are looked after in the care app.
What counts as a suite, and what is a seat?
A suite is a room you rent out; you add yours in settings and each plan allows a number of them. A seat is a member of your team with a manager, front desk or care role. Cat owners who use the owner portal do not take a seat.
Can cat owners pay online?
Not yet. Owners can see their invoice and balance on their owner page and pay at the desk when they pick up their cat, where you record the payment against the invoice. Paying online from the owner page is coming soon.
Which payment methods are supported?
Your Catnap subscription is paid by card through Stripe. Owners pay at the desk today, and you record cash, bank transfer or your own card terminal against the invoice. Paying online from the owner page is coming soon.
Who owns our data, and can we export it?
Your hotel's bookings, guests and care records are yours. The Pro and Business plans include data export, and you can read how we handle personal data in the Privacy Policy.
Can we cancel anytime, and what happens then?
Yes. Manage or cancel your subscription from Settings whenever you like. After it ends you keep read-only access to your bookings and care data, and we keep it for 90 days before it is scheduled for deletion. See the Terms and Refund Policy for the details.
Does the care app work offline?
Yes. The care app installs on a phone like an app and keeps the day's checklists on the device. Ticks, notes and incident reports made without a connection are saved and sync automatically when it returns. Open it once while online each shift so the day's checklists are loaded.
How is our data handled?
Each hotel's data is kept separate from every other hotel's. Card details go straight to Stripe and never touch Catnap's servers. For what we collect and why, read the Privacy Policy and the Terms of Service.

Give your team a calmer day.

Start your 14-day free trial, add your suites and take your first booking today.

Start free trial

No card needed to start.